Privacy Policy of Roworldexperience.com
Last Updated: 12/14/2023

Welcome to Roworldexperience.com (hereinafter referred to as “the Site”). Our top priority is to protect your privacy. This Privacy Policy provides you with detailed information on how we collect, use, and protect your personal data. Please read this notice carefully before using the Site.

Company Information Ro World Experience is operated by PA.MI. S.R.L., with VAT and Tax ID: 05561441212, located at VIA ANFITEATRO LATERIZIO 73, 80035 NOLA (NA). We are committed to protecting the privacy of our customers and users.

Data Collected We collect the following personal information during the purchase process and the use of the Site:

• Name
• Email address
• Physical address
• Phone number
• City/State/ZIP code

Use of Data The collected personal data are used for the following purposes:

• Order management
• Providing customer support
• Sending promotional communications
• Improving the user experience on the Site

Sharing Data with Payment Providers When using payment gateways like Stripe or PayPal, some of your and your customers’ data will be shared with the payment service provider. This data is necessary for processing or supporting the payment. We recommend disclosing this information sharing in your policy.

WooCommerce Cookies We use cookies for various purposes, including:

• Keeping users logged in
• Remembering visitor preferences

Security We employ appropriate security measures to protect your personal data.

User Rights You have the right to:

• Access your personal data
• Correct your personal data
• Delete your personal data
• Limit the use of your personal data

To exercise these rights, please contact us at the address provided below.

Changes to the Privacy Policy This policy may be updated periodically. Please regularly check for any changes.

Contact For questions about your privacy or to exercise your rights, contact us at: info@roworldexperience.com

Data Processing Responsibility

We have appointed a data protection officer (DPO) to ensure our company’s compliance with data protection laws. This role involves overseeing the procedures for the collection, processing, and storage of personal data, ensuring they align with current regulations. The DPO is also responsible for updating our Privacy Policy to reflect legislative changes and new business practices.

Preparation for GDPR

In preparation for the General Data Protection Regulation (GDPR), we have designated a Data Protection Officer (DPO). This individual ensures that all personal data processing activities comply with GDPR requirements. The DPO is also responsible for tracking legislative changes and ensuring our Privacy Policy remains up-to-date and compliant.

Privacy Policy Updates

To align with GDPR, we have made significant changes to our Privacy Policy, including:

• Designating a Data Protection Officer: Our DPO oversees all data processing operations and ensures compliance with GDPR regulations. This includes staff training, handling data subject requests, and providing data protection advice.
• Updating the Privacy Policy: Our updated Privacy Policy clearly and transparently describes what personal data we collect, how and why we use it, with whom we share it, and for how long we retain it. This ensures transparency and enables users to fully understand their rights.
• Legal Basis for Data Processing: We specify the legal basis for processing personal data, such as user consent, the necessity for contract performance, legal obligations, or legitimate business interests.

Privacy and WooCommerce Marketplace

In the event that we adopt extensions from the WooCommerce Marketplace, these may involve the collection of additional data. This data may include, but is not limited to, purchase preferences, order history, and site interactions. This information is collected to improve the shopping experience, personalize offers, and analyze market trends. We inform users clearly about which specific data is collected and for what specific purposes when they use these extensions.

Payments

For payments made through gateways like Stripe or PayPal, some personal customer data, such as name, billing address, credit card details, and purchase amount, are shared with these payment service providers. This is necessary to process transactions, verify identity, prevent fraud, and ensure financial security. Data sharing is limited to what is strictly necessary to complete the transaction.

Shipping

For shipping management, we share necessary data, such as name, physical address, and order details, with shipping service providers. This enables the calculation of shipping fees, the management of delivery, and the provision of shipment tracking. Data is shared exclusively for these purposes and in compliance with privacy regulations.

Emails

We use email delivery tools to communicate with customers, such as sending order confirmations, shipping updates, and promotional communications. Data managed through these tools includes email addresses, communication preferences, and purchase history. We ensure that such data is processed securely, compliantly, and only for the purposes for which the customer has given consent.

WooCommerce Cookies

We use various types of cookies to enhance the user experience on our site. These include technical cookies to keep users logged in, analytical cookies to understand how visitors use the site, and marketing cookies to personalize advertising. Each cookie serves a specific function and enhances the browsing experience while providing valuable data for analysis and marketing strategies.

These updates are part of our ongoing commitment to ensuring the transparency and security of our customers’ and users’ data.